Blue screen, iPhone 5S, boot loop & restore error 14 or error 9 repair service

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If the screen on your iPhone 5S was recently replaced and you are experiencing one of the following issues we can help:

  • Phone begins to boot, but than the screen turns blue and it reboots
  • Trying to restore in iTunes results in either an error 14 or error 9

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Repair available

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£ 39.99

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Blue screen, boot loop & restore error 14 or error 9 repair service

If the screen on your iPhone 5S was recently replaced and you are experiencing one of the following issues we can help:

  • Phone begins to boot, but than the screen turns blue and it reboots
  • Trying to restore in iTunes results in either an error 14 or error 9

Add this repair service to cart, and proceed with the checkout to send your device in and have this issue repaired

What does this service include?

  • Board level repair of traces damaged from using the incorrect screw
  • 1 year Warranty on the repair
  • Return Shipping

What doesn't this include?

  • Shipping to us
  • Any other Repairs or Parts

Using the Wrong Screw: A Painful Lesson in iPhone Repair

This is often at the fault of someone else trying to repair something completely different in the phone, most common is usually screen replacement, and then using the wrong screw as they put it all back together.  Most companies standardize screws in their products, but not Apple

The problem occurs when replacing the 4 screws that hold down the plate over the screen connectors. If the screws get swapped and one of the longer screws is placed in the hole for the shorter, it will damage the logic board. The phone will boot loop, displaying a blue screen at the end of the boot loop and if a restore is attempted it will fail giving an error 14 or error 9 in iTunes. 

The screws as shown in the 2nd picture.

  • The red ones are 1.7mm long
  • The yellow one, 1.3mm
  • The orange one, 1.2mm

If you install either red or yellow screws into the orange spot, a common mistake because normal eyesight can not detect a 0.1mm difference? The screw will cut into the PCB as shown in the 3rd picture and break several traces, as shown in the 4th picture after removing the solder mask, causing a blue screen error on the phone. Picture 5 shows the repair.

iPhonefixit, can repair this with advanced micro soldering technique and bridging the breaks in these traces with microscopic copper wire (the width of a human hair). On average it takes them around 2 hours to do the repair, though they’ve done a few in just under an hour.

Note: This repair is not always successful and will depend on the extent of the damage

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Blue screen, iPhone 5S, boot loop & restore error 14 or error 9 repair service

Blue screen, iPhone 5S, boot loop & restore error 14 or error 9 repair service

If the screen on your iPhone 5S was recently replaced and you are experiencing one of the following issues we can help:

  • Phone begins to boot, but than the screen turns blue and it reboots
  • Trying to restore in iTunes results in either an error 14 or error 9