Our Mail-in service.

Send us your device and we’ll have it repaired within 2-4 days from the time we receive it and have it back to you the following day using Royal Mail services. 

A Fast Repair in a Few Easy Steps:

1: Select the repair you'd like and complete your details on our check out.

2: Pay by credit or debit card or Paypal.

3:Click here to print out the PDF REPAIR  form include this with your package, or copy the contents on a piece of paper if you dont have a printer.

4: Post your Device and order details securely in a padded envelope and Post to us to:

91 Waterloo Road
NE24 1BU

- We strongly recommend that you back up your device to protect your data.

- Disable your screen passlock (or write it inside the package) as we are unable to fully test your device if it is locked.

- Remove your SIM card and any other accessories.

- Package your device securely, inside a jiffy bag.

- Write your Order Number on the front of the package. ** We recommend Royal Mail Special Delivery, which is insured up to £500 **We'll let you know via email as soon as we receive your device and when it's been repaired and is on its way back to you. If you need any help ordering don’t hesitate to call us on +44 (0)7900 451527