iPhone 7 & 7+ plus grayed out speaker icon is a symptom of "loop disease" which can effect aging iphone and 7 plus devices
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For the past six months, itechfixit has been receiving large numbers of iPhone 7 and iPhone 7 Plus devices with a similar issue: one of the pads that connects the audio chip, which is located on the motherboard near the SIM card tray, has come loose.
The early symptoms are a grayed-out Voice Memos icon, a grayed-out “speaker” button during phone calls, or intermittent freezing. Eventually, the phone can get stuck on the Apple logo instead of powering on. itechFixit calls the issue “loop disease,” in reference to “touch disease,” a similar issue that affected thousands of iPhone 6 and iPhone 6 Plus units starting around 2016.
The repair involves removing the audio chip, then solder a small segment of wire underneath it to repair the connection
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Download and print this PDF REPAIR FORM and follow the instructions on it and include it with your device then add this repair service to cart, and proceed with the checkout to send your device in and have this issue repaired
We reserve the right to decline any device that we feel is not suitable for repair i.e. device has extensive damage, water damage or a previous repair attempts have been made. If we decline your device we will provide a full refund minus £5.50 for return shipping. We only test and guarantee are workmanship for 3 months and nothing else.
Not all devices are repairable or economically repairable, we work on a NO FIX NO FEE basis. If we can’t repair then all you pay is £5.50 return shipping.